Pasaban strictly complies with current regulations on personal data protection and especially the contents of Law 15/1999, of 13th December on Personal Data Protection (herein after LOPD), Royal Decree Law 1720/2007, of 21st December which implements it and Law 34/2002, of 11th July on Information Society Services and E-Commerce.


The information collected

Pasaban, using forms which are available on the Website or through any other communications, collects information on Users of the Website who request information or purchase products on the Website together with information on the private individual acting as representative (herein after the Users). The information collected by Pasaban is the full name and postal and email address and other contact and billing details which appear on the website. On the forms for collecting information we will inform you of which information is obligatory in order to provide the service requested by you. If nothing is stated, it will be understood that all the information on the form is necessary for that purpose.


When you send personal information to which the LOPD applies, you do so entirely of your own free will, using the electronic forms on the Website or, if the case, in email messages, implies that the sender has given his/her specific consent for the computerized processing of the information included in those means of communication, which will become part of a computerized file owned by Pasaban and duly registered at the General Data Protection Registry.


Users also undertake to ensure that all the data supplied is true and correct and that they are permitted to send them in accordance with data protection regulations and undertake to inform Pasaban of any changes which they might undergo so that the information held in the files at Pasaban is always up to date. Users will be responsible for sending incorrect information.


Reason for processing

Pasaban informs you that the personal data provided by Users is collected and later stored and included in the computer files at Pasaban, and that they are processed for the following purposes: (i) to provide you with the information you have requested; (ii) if you buy a product, to optimize, fulfil and monitor the performance of the contract; (iii) to comply with the legal obligations of Pasaban; (iv) to manage the company’s personnel selection if you send your curriculum vitae; (v) to process your registration in the Pasaban extranet; and (vi) manage our after sales service


If you use the “Bulletin” section in order to let any third party know about our website and/or services and include him/her in our newsletter distribution list, before you supply any information you must have informed the third party of the use which will be made of the processing of his/her details and must have obtained his/her consent.


Exercising your rights to access, rectify, cancel and challenge

It is the User’s responsibility to update his or her own information. Users may, at any time, exercise their right to access, rectify, cancel or challenge their personal information. In order to exercise this right, Users must send an email to giving details of the request and sufficient proof of identity (notwithstanding the specific opt-out procedure for promotional advertising communications sent by email). Pasaban will deal with your request in accordance with regulations on personal data protection.


Sharing use of your personal information

Other than in the way mentioned in this Privacy and Cookies Policy, we do not share your personal information with third parties. We may offer some of our services through third parties. These service providers act as those responsible for processing in our name and it is we who are responsible for processing your information.


In the event of a merger, sale, joint venture, global transfer of assets and liabilities or other corporate transaction, your details will come under the control of the company which is created by that corporate transaction, for the same purposes as specified here (unless (i) we agree otherwise with you, or (ii) applicable legislation so requires).


Commercial communications

We will use the information you have provided in the corresponding forms in order to send you promotional communications in the event that you have specifically requested that we do so (using the mechanisms placed at your disposal on the Website).


As regards commercial communications, Pasaban will send you promotional communications related with any of the products available on the Website and any other product of the Pasaban Group. Pasaban may also send such communications by any means (i.e. normal post, telephone, email or other electronic means).


In relation to the promotional communications by electronic means, we would inform you that the subscription for each of these can be cancelled easily and at no cost whatsoever (except any cost which might be involved in sending the request to cancel). We will deal with your request as quickly as possible and always within the established legal period for doing so. Nevertheless, although you may cancel subscription for publicity we will continue to send messages for other purposes (such as messages in relation to the status of any purchases made on the Website).

Cookies and other monitoring tools.

A cookie is a file which is downloaded to your computer, or any other device when a Website is accessed. Cookies allow the person/persons installing them to store and recover information on the navigation habits of the device being accessed from. This is generally done anonymously and depends on the information which they contain.


The Website uses its own technical session cookies and third party analytical cookies, specifically from Google Analytics. None of the cookies used by the Website can extract information from a hard drive or steal personal information. They do however extract information about the Websites activity and internet usage and they last approximately for up to 2 years.


The technical cookies used by the website have been placed there by Pasaban and they last no longer than the session in question. They are aimed at helping you during the purchasing process by remembering your information and your choices.


The analytical Cookies used on the Website are those of Google Analytics: These provide a website analysis service provided by Google, Inc., a United States company whose head office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, U.S.A. Google Analytics uses cookies to help the Website to analyse how users use the device on which they are installed and the website. Google Analytics collects Aggregate Information anonymously and gives information regarding the tendencies of the Website, without identifying its Users individually. Google Analytics uses its own cookies to monitor visitors’ interactions.


The information generated by the Google Analytics cookies regarding the way you use the Website will be transmitted directly to and filed by Google. Google will use this information on our behalf with the aim of monitoring how you use the site, they will collect reports on website activity and will provide other services related to the website activity and internet usage. Google may send the information to third parties if required to do so by the Law or when such third parties process the information on behalf of Google. With the information obtained from the cookies, Google will send reports to Pasaban only in relation to the Aggregate Information.


The Website’s cookies are used to store information relating to the way you navigate, such as the time you visit, the language, whether the Users have been on the Website before, how often, for how long and repetition of visits and the machine from which it is done or where it is located.


The Website, uses the following cookies:


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In order to disable the Website’s cookies, some browsers will tell you when a cookie is being sent and will allow you to reject it each time this happens. In addition to rejecting cookies, the Google Analytics Opt-out Add-on may be installed on your browser. This prevents Google Analytics from collecting the information on your Website visits. (You can read about the Google Analytics Opt-out Add-on and other information on Google Analytics privacy at


In the event that you do not accept the use of cookies, we would ask that you configure the browser in such a way that it rejects cookies being installed/used on your machine. Nevertheless, if you configure your machine in that way, we inform you that it is possible that certain deficiencies may arise or a certain loss of functionality in the use of the Website.


For example, you can find information on how to do this, depending on the browser you use:



Security of the personal information

We take the precautions to protect your personal information very seriously. It is stored on secure servers which can only be accessed by our personnel and our contractors.


With this in mind, Pasaban has developed all the technical and organizational systems and measures at its disposal which are foreseen under current personal data protection regulations, in order to avoid loss, misuse, alteration, unauthorized Access and removal of the personal information given. In this regard, Pasaban undertakes and guarantees that the processing of the personal information supplied will be done in accordance with the aforementioned regulations and any other which might be applicable at any given time and guarantee maximum confidentiality with regard to the personal information supplied.


We cypher certain sensitive information using Secure Socket Layer (SSL) in order to ensure that your personal information is safe, since it has been sent to us.


Unfortunately, the sending of information through the internet or any wireless network can never be 100% secure. For this reason, although we use commercially reasonable security measures in order to protect the data and we attempt to associate ourselves with companies which do the same, we cannot guarantee the safety of the information transmitted to or from our Website.


Changes to our Privacy and cookies Policy

Pasaban reserves the right to modify this Privacy and Cookies Policy from time to time by publishing the revised version of the Privacy and Cookies Policy in the “Privacy and Cookies Policy” section of our websites and applications. You accept that it is your responsibility to check our Website and the Privacy and Cookies Policy in order to learn of any modifications. We will either ask for your consent or we will simply inform you of such modifications depending on what the law requires.


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